How We Can Help

We're a qualified team of IT professionals who take the time to get to know your business and systems inside out. We work as part of your team to consult, solve and implement customised IT solutions to enhance your business performance. 

You and your staff can feel confident knowing you have access to instant IT support whenever you need it. You won't be put hold and passed around to numerous contact points as you will have a dedicated account manager who will guide and support your business.

Cloud Solutions

IT Solutions Group are here to help you achieve the most out of your software and systems so your team can function efficiently. We can support you with:

  • Microsoft 365
  • Infrastructure in the Cloud and Cloud Computing
  • Web and Email Filtering

I.T Support

Our team of experts will deliver dedicated service to your business through:

  • Support for both PC and Mac
  • Remote and onsite support
  • Support for onsite servers
  • Network support
  • 3rd party vendor support
  • VOIP support
  • ISP support

Backup Solutions

Keep your data safe and avoid downtime from your IT systems. We will safeguard your business operations from potential data losses with:

  • On-premise Backup Solutions
  • Cloud Backup Solutions
  • Offsite Backup Solutions
  • Disaster Recovery Solutions

Cloud, Network & Endpoint Security

Our job is to make sure your networks and systems are secure to protect your business operations with robust disaster recovery solutions. We specialise in providing:

  • Microsoft 365 security
  • Desktop and server antivirus
  • Web proxy and mail filtering
  • Firewalls (both physical and virtual)
  • Infrastructure Security

IT Managed Services

No matter what your business requirements are, our team will work in partnership with you to deliver a tailored IT solution that is right for your operations, we include:

  • Complete IT Coverage
  • Fixed Price packages
  • Co-Managed IT (work with internal I.T staff)
  • Remote and Onsite Support

IT Consulting

We take pride in working with our clients to deliver a complete end to end IT service. Whatever your IT business or project requirements are, we source, manage and deliver results according to your budget and timeframe. Our services extend to:

  • Project management
  • Solutions scoping and sourcing
  • Environment analysis and security reviews
  • Disaster recovery and business continuity

Hardware & Software Procurement

When it comes to understanding hardware and software procurement for your business, IT Solutions Group will customise a solution that is right for your operations without hurting your bottom line. We have the expertise to source, install and support: 

  • Desktop and laptop
  • Server infrastructure
  • Network infrastructure
  • Peripherals (printers, monitors, cables etc)
  • Software licensing

Server Management & Maintenance

We understand server management is critical to ensuring the success of your IT operations. Our specialist support will maintain and administer necessary updates to improve IT operational performance. IT Solutions Group can successfully can manage:

  • Microsoft windows server
  • Microsoft exchange
  • Linux
  • Citrix

Not sure about your business needs?

Contact IT Solutions Group today for a no-obligation free quote.

What Makes Us Different

We have the capabilities to improve your systems so you get the most out of your business operations. Our team of qualified IT technicians and experts are on hand to support you and your staff.

We are continually improving our knowledge and processes so we can deliver you the latest in IT solutions that will support your business systems and strategies.

Reliable and
Trustworthy

We operate with integrity and our team are dedicated to exceeding client expectations. Our philosophy has always been to deliver on our promises and maintain open communication which has been the catalyst for our solid reputation. 

Ongoing and
Scalable Support

When you engage with our team, you will have a dedicated IT support person that you can call on for any issue, project or general query. They will know your business and how it operates. We also scale our support based on your business requirements.

Customised
IT Solutions

We understand every business has unique requirements and that one-size doesn't fit all. Our IT experts will understand your project or issue, explain your options and implement a solution according to your budget and timeframe.  

Your One Stop
IT Shop

When you engage our services, we are committed to becoming your ongoing IT support partner.  Our team will manage set up and ongoing management of your network, connectivity, infrastructure and security requirements.

What Happens When You Work With Us?

Step 1
Initial consultation

Give us a call about your IT concerns or requirements. We will advise you on the best steps moving forward. It may be a 10 minute chat or we may need to meet at a later date to collect more information from you.

Step 2
Present a customised solution

Once we have understood your requirements, our team will then formulate a customised solution to meet your needs. We take the time to explain the options which are in line with your budget and timeframe.

Step 3
Ongoing support

Upon implementing the agreed solution, you will be assigned a dedicated IT  specialist to manage your IT requirements. Whether it’s a new project or systems issue, you and your staff will have the necessary support you need moving forward.

Tailored Packages

We are committed to providing a tailored solution for all our customers. We believe in working with you to establish a ‘partnership’ where we can deliver high quality IT solutions that suit your needs.

We include some of the following services below that can be packaged and customised to suit your business requirements:
 

Frequently Asked Questions

What areas do you service?

Our office is based in Melbourne. As well as servicing all areas of Melbourne we also service national customers with Offices all over Australia!

What are managed IT services?

In the most simple terms, it’s paying another company to look after the IT matters in your business. However we like to think we offer far more than that!

What are the benefits of managed IT services?

One of the primary benefits when working with a 'managed services provider' is the IT cost reduction to your business. Working with an MSP improves your business operation by letting your staff focus on their work, instead of dealing with IT problems. An MSP is proactive; they anticipate problems and fix issues before they happen. For a predictable, ongoing fee, managed services enable your business to have ongoing, professional IT support without the need and the overheads of keeping a team of IT professionals on your payroll.

Who are managed IT services for?

You might think that managed services are for big enterprises with large budgets, but you could not be more wrong. At IT Solutions Group, we work with business of all sizes.

What industries do you work with?

We are proud to have customers in most industries: Retail, Professional Services, Wholesale, Manufacturing, Financial Services, Hospitality and Not for Profit.

What are my support options?

You choose! We offer non contractual onsite support services backed by helpdesk support for your staff, right through to fully managed support services where all your IT support and maintenance needs are fulfilled with a single monthly payment. We are happy to offer a no obligation consultation to discuss your needs.

Can I buy Microsoft 365 from you?

Yes! Annual or monthly payments? We will help you choose the right plan – did you know you can mix and match plans within the business? We can set up your agreements, deploy the solution to your users and migrate your data.

What is the Cloud?

In simple terms, the Cloud is a means of accessing applications, data and storage over the internet instead of from servers in your office. Cloud providers deliver these services from data centres on large infrastructure platforms, where you can consume and pay for the resources or applications you use monthly.

Contact Us

Get in Touch

Why not let IT Solutions Group do the hard work for you, so you can focus on running your business. We are there for you and your business, part of your team and ready to solve your IT concern as quickly as possible.

  • This field is for validation purposes and should be left unchanged.